Reversing Valve Diagnosis and Repair
The reversing valve switches your system between heating and cooling, and a valve that sticks can leave you with the wrong kind of air. We confirm the valve is the culprit before recommending a repair.
HEAT PUMP REPAIR
Heat Pump Repair in Pueblo, CO
When your ducted heat pump blows cool air in winter, ices up outside or struggles to keep your home comfortable in summer, Fesmire Heating & Air Conditioning finds the actual fault before recommending a repair. We are a second-generation, family-owned and operated company based in Pueblo, proudly serving homeowners in Pueblo, Pueblo West and surrounding Southern Colorado towns, backed by 25+ years of experience in the trade. As an Armstrong Air ProTeam contractor, we repair any brand of heat pump in both heating and cooling mode. You get a plain explanation of what failed, your options and transparent next steps.
Call Now 719-240-5109Business hours: Monday – Friday, 7am – 4pm
- 25+ Years of Experience
- Family-Owned & Operated
- Second-Generation
- Armstrong Air ProTeam
- We Service Any Brand
WHY FESMIRE
What Sets Our Heat Pump Repair Company Apart
A ducted heat pump heats and cools through the same equipment, so a problem can show up in one season and stay invisible in the other. We test the system in both modes, which helps us find faults that a single-season check would miss, from a sticking reversing valve to a failing defrost control.
Fesmire began as a father's company and is now run by his son. When a heat pump stops doing its job, you reach the people who answer personally for the diagnosis and the fix, and that second-generation accountability shapes how we work. Our company story explains where we came from.
As an Armstrong Air ProTeam contractor, ducted heat pumps are familiar ground for us. The repair work does not depend on the badge, though. We service any brand, and if you share the make and model when you call, we will plan the visit around the equipment you actually have.
We work with you every step of the way. After the diagnosis, you hear which part failed, what the repair involves and what your options are. Nothing begins until the plan makes sense to you, which is how we keep our commitment to clear, upfront communication.
Fesmire has been installing and servicing heating and cooling equipment since 2000. That experience helps us read the clues a heat pump gives, such as how it behaves when it changes modes or clears frost, and it lets us give you a straight answer about what is wrong.
Veterans and seniors receive 10% off when they mention it. It is the only special we run, and our Specials & Coupons page explains how to use it, so mention it when you call and we will make sure it is noted.
WARNING SIGNS
Signs Your Ducted Heat Pump Is Struggling
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Cool Air Coming From the Vents in Winter
If your heat pump runs but the air feels cool or barely warm, the system is not moving heat into your home the way it should. Causes include low refrigerant from a leak, a reversing valve that has stuck, a compressor that is not engaging or a failed control. Each one needs a different repair, so testing matters more than guessing.
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Warm Air When You Need Cooling
A heat pump switches between heating and cooling by reversing the direction refrigerant flows, and the reversing valve handles that change. When the system heats well but cools poorly, or the reverse, a valve stuck partway is a common suspect. A weak refrigerant charge or a failing sensor can create a similar symptom, which is why we check each possibility.
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Frost or Ice That Will Not Clear From the Outdoor Unit
A light coat of frost on the outdoor coil is normal during cold weather, because the system runs a defrost cycle to clear it. If the unit stays wrapped in ice, the defrost control, a sensor, restricted airflow or a refrigerant problem may be to blame. Do not chip at the ice, because that can damage the coil.
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Noises When the System Changes Modes
A whoosh or brief hiss when the system switches modes or finishes a defrost cycle can be ordinary. Grinding, squealing, buzzing or a loud rattle is not. Worn fan motor bearings, a loose blower wheel, a failing capacitor or a compressor under strain can each make their own sound, so turn the system off if the noise is harsh and call us.
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Auxiliary Heat Running More Than Expected
Many ducted heat pumps include electric auxiliary heat that supports the system when it cannot carry the load alone. If your thermostat shows auxiliary heat for long stretches, or your electric bill climbs without any change in how you heat, the heat pump itself may be underperforming. We look for what is keeping the main system from carrying its share.
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Short Cycling, Weak Airflow or a Tripping Breaker
A heat pump that starts, runs briefly and shuts off, or one that trips its breaker, is warning you of an electrical or mechanical fault. Failed capacitors, worn contactors, restricted airflow and thermostat problems are all possibilities, and a weak stream of air at the registers can point to the blower or a clogged coil. Do not keep resetting the breaker.
Because a heat pump works through both seasons, regular tune-ups through our residential maintenance plan help catch these problems earlier.
OUR REPAIR PROCESS
How We Trace a Heat Pump Fault in Either Mode
1. Hear How the System Behaves in Each Mode
Your description is the first diagnostic tool we use. Because a heat pump works in two modes, we want to know what it does in each one before we touch the equipment.
- Ask what you see, hear and feel when the system heats and when it cools
- Learn when the trouble began and whether it follows a change of season or a change of mode
- Note whether the thermostat is showing auxiliary heat or any fault indication
- Confirm the brand and model from the data label on the outdoor unit
- Ask about earlier repairs, power interruptions or ice you have noticed on the equipment
2. Inspect the Outdoor Unit, Indoor Coil and Air Handler
A ducted heat pump has major components both outdoors and indoors, so we inspect each side of the system instead of judging from one.
- Look over the outdoor coil, fan and cabinet, along with the clearance around the unit
- Check the air filter, indoor coil, blower and condensate drain
- Examine capacitors, contactors, wiring and the disconnect for heat damage or loose connections
- Inspect the refrigerant lines for frost, oil staining or damaged insulation
- Look at the auxiliary heat elements and their wiring if your system includes them
3. Run Heating and Cooling and Test Each One
Running both modes lets us see the fault for ourselves and confirm it with measurements instead of assumptions.
- Operate the system in heating, then in cooling, and watch how it responds when it switches
- Measure voltage and amperage on the motors and the compressor
- Read refrigerant pressures and temperatures to judge the charge and how well the system moves heat
- Watch a defrost cycle where conditions allow and confirm the control and sensors respond
- Check airflow through the coil, the blower and the ductwork
4. Pinpoint the Fault and Review Your Options
Once the cause is clear, we explain it in everyday language and let you decide how to proceed.
- Name the failed part and explain why it caused the symptoms you noticed
- Describe what the repair involves and what to expect if the problem is left alone
- Lay out repair and replacement options honestly when both are reasonable
- Answer your questions about parts, brands and your existing equipment
- Provide a clear, itemized quote for the work you choose before anything begins
5. Repair, Verify Both Modes and Document the Results
We finish by proving the repair worked in the mode that was failing and in the one that was not.
- Repair or replace the failed part and secure every electrical and refrigerant connection
- Run the system through a full heating cycle and a full cooling cycle
- Record the final test readings so the system's operation is documented
- Clean the work area and remove the old parts
- Give you a written summary of what we found, what we did and what we recommend going forward
Tell us what your heat pump is doing.
Call us and we’ll start with step one.
719-240-5109Business hours: Monday – Friday, 7am – 4pm
REPAIRS WE HANDLE
Heat Pump Problems We Diagnose and Fix
Defrost Control and Sensor Repair
When the outdoor coil stays iced over, the defrost control or a sensor may not be doing its job. We test the controls, correct what failed and check that the coil clears.
Outdoor Coil and Fan Motor Repair
If the outdoor fan is not spinning or the coil cannot exchange heat, the system struggles in both seasons. We diagnose the motor, its capacitor and the condition of the coil.
Compressor Diagnosis and Repair
Because the compressor works in both seasons, we confirm it is the real problem before recommending anything major. Your repair and replacement options are explained openly.
Refrigerant Leak Detection and Repair
Low refrigerant means a leak, and a leak affects both heating and cooling. We locate it, repair it where practical and restore the charge.
Capacitor and Contactor Replacement
These electrical parts start the compressor and fan motors, and a failed one is a common reason a heat pump hums without running. We test them and replace what has failed.
Auxiliary Heat Element and Relay Repair
If your electric auxiliary heat is not coming on, or never seems to switch off, an element, relay or control may have failed. We test the circuit and repair what is at fault.
Thermostat and Control Wiring Repair
A faulty thermostat or damaged low-voltage wiring can keep a healthy heat pump in the wrong mode or keep it from starting. We trace the signal path and repair the circuit.
Not sure which repair your heat pump needs?
Call us and we’ll find the cause first.
719-240-5109Business hours: Monday – Friday, 7am – 4pm
Customer Reviews
Read Reviews of Fesmire on Google (opens in a new tab)
What Pueblo Homeowners Say About Fesmire Heating & Air Conditioning
The best measure of our work is what our neighbors in Pueblo and Pueblo West have to say about it. Read the reviews customers have shared on Google, or add your own after your visit.
COMMON QUESTIONS
Heat Pump Repair FAQs for Pueblo Homeowners
Cool air in heating mode can come from low refrigerant, a stuck reversing valve, a compressor that is not engaging or a failed control. Sometimes the system is just running a defrost cycle, which is normal and temporary. If the cool air continues, switch the thermostat off and call us at (719) 240-5109 so we can test the system in both modes.
Light frost on the outdoor coil during cold weather is normal, since the system runs a defrost cycle to clear it. A unit that stays coated in ice, or ice that builds up on the refrigerant lines, points to a defrost control, sensor, airflow or refrigerant problem. Please do not chip at the ice. Turn the system off and call us to find the cause.
Many ducted heat pumps have electric auxiliary heat that supports the system when it cannot carry the load alone. Seeing it briefly is normal. If it stays on for long stretches, the heat pump may be underperforming because of a refrigerant, airflow or component problem. We diagnose the cause, and if a gas furnace is paired with your heat pump, we also provide furnace repair.
A brief whoosh or hiss as the system switches modes or finishes defrosting can be ordinary. Grinding, squealing, buzzing or heavy rattling is different and often points to worn fan motor bearings, a loose blower wheel, a failing capacitor or a compressor under strain. If the noise is harsh, turn the system off and call us before the problem spreads to other parts.
When only one mode fails, the fault usually lives in something that behaves differently between modes. A partially stuck reversing valve, a sensor or control issue, or a refrigerant charge problem can all do it. Because we test heating and cooling separately, we can tell you which one it is and explain your repair options before any work begins.
Yes. We are an Armstrong Air ProTeam contractor, and we service any brand of ducted heat pump, whoever installed it. When you call, share the make and model if you can find them on the outdoor unit's data label, and we will plan the visit around that. Call (719) 240-5109 during business hours and tell us what you have.
A ducted heat pump sends air through your home's vents and ductwork, while a ductless mini-split uses wall-mounted indoor units. Both have an outdoor unit, so they can look alike from the yard. We repair both types and keep the services separate because the components and diagnostics differ. If you have a ductless system, see our mini-split repair page.
Confirm the thermostat is set to the right mode, make sure the air filter is clean and check that the breaker has not tripped. Clear snow, leaves and debris from around the outdoor unit, but do not chip ice from it. If nothing helps, leave the system off and call us Monday through Friday between 7am and 4pm.
Yes. We provide heating, air conditioning and heat pump service for mobile and modular homes, and those systems can be configured differently from a site-built house. Our mobile and modular home HVAC page explains how we approach them. Call and describe your setup, and we will plan the repair around your equipment.
Yes. After we diagnose the system in both modes, we explain which part failed, what the repair involves and what your options are, including replacement when it is a reasonable path. You decide how to proceed, and nothing begins until the plan makes sense to you. Call (719) 240-5109 to request a quote for the work whenever you are ready.
SERVICE AREA
Heat Pump Repair in Pueblo & Nearby Southern Colorado Towns
Fesmire is based in Pueblo, and our main service area is Pueblo and Pueblo West. We repair ducted heat pumps for homeowners in the communities below, and you can see every town we cover on our Service Areas page.
Primary Service Cities
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Pueblo, CO Our home base, where we diagnose and repair ducted heat pumps for local homeowners in both heating and cooling mode. -
Pueblo West, CO Part of our main service area, alongside Pueblo, with the same heat pump repair service. -
Avondale, CO Heat pump diagnosis and repair for Avondale homeowners, on any brand of system.
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Colorado City, CO Heating and cooling repairs on ducted heat pumps for Colorado City homes. -
Walsenburg, CO Heat pump repair for Walsenburg homeowners, from reversing valves to control wiring. -
Florence, CO Ducted heat pump repair for Florence residents.
Also serving
Fowler, CO Greenhorn Valley, CO Rye, CO Rocky Ford, CO Manzanola, CO Westcliffe, CO Trinidad, CO Beulah, CO
Don’t See Your Location?
Not sure if we serve your area? Call us at 719-240-5109 — we're happy to let you know.
719-240-5109
Save on Service
Veteran & Senior Discounts in Pueblo, CO
Those who served and those who’ve earned their rest deserve a break. Mention it when you call or schedule, and we’ll take 10% off your service.
Veteran & Senior Discount
10% Off When You Mention It
Cannot be combined with any other offer.
719-240-5109
RELATED SERVICES
Keep Your Home Comfortable in Every Season
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Air Conditioning Services
If a central air conditioner cools your home alongside a separate furnace, we repair, maintain and install those systems too.
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Furnace Services
Armstrong Air and York furnaces, with repair and tune-ups for any brand, so your home is ready for winter.
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Mini-Split Services
Ductless systems suit additions, garages and homes without ductwork, and we service LG and other brands.
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Package Unit Services
Heating and cooling in one outdoor cabinet, repaired, maintained and replaced for residential properties.
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Indoor Air Quality
Honeywell air cleaners, humidifiers and dehumidifiers that help improve the comfort of the air inside your home.
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Call Us Now
Not sure which service you need? Call us and we’ll help you find the right next step for your system.
GET SCHEDULED
A Heating and Cooling Contractor That Diagnoses First
When your heat pump stops heating or cooling the way it should, you want a repair contractor who finds the real cause and tells you plainly what it found. Fesmire Heating & Air Conditioning has been repairing and installing heating and cooling equipment since 2000, and as a second-generation, family-owned and operated company, we put the needs of our customers first. You deal with the people who answer for the work, and every repair begins with a conversation about what you have noticed in each season.
Here is what to expect when you call. We listen to the symptoms, inspect both the outdoor and indoor equipment, run the system through heating and cooling and explain the cause in everyday language. You hear your options before any repair begins, pricing stays upfront and the decision is always yours. We repair any brand, from Armstrong Air ducted heat pumps to the equipment already in your home. When the work is done, you receive a written summary of what we found and what we did, so you always know the condition of your system. Veterans and seniors receive 10% off when they mention it.
Not sure whether what you notice is a repair issue? Call and describe it to us, whether it showed up this week or has been building all season. Our residential maintenance plan is built around heating and cooling tune-ups, and you can browse all of our heating and cooling services if you need help beyond a heat pump repair. Reach us at (719) 240-5109 Monday through Friday from 7am to 4pm, and we will get you scheduled. We serve homeowners across Pueblo, Pueblo West and the surrounding Southern Colorado towns.
719-240-5109- 25+ Years of Experience
- Family-Owned & Operated
- Second-Generation
- Armstrong Air ProTeam
- We Service Any Brand